As much machine,as your loadreally needs

A VPS shares the cores of a host. This is not a problem as long as the load fluctuates and short delays go unnoticed: frontends, test environments, jump servers, small services.

A dedicated server is worthwhile as soon as latency needs to be constant, a database needs the memory bus to itself, or an application's licence terms are tied to physical cores. From around four permanently fully loaded vCPUs, i.e. virtual processor cores, the cost is comparable, but the performance is not.

A VPS is billed hourly with a cap on the monthly amount, a dedicated server monthly. Both lines are on the same private network; if you start with a VPS, you can later migrate to your own hardware without changing your contract. CORE-R7 has no private network.

The ready-made servers on the homepage are models from this catalogue in their basic configuration. "Configure" opens the configurator with the model already selected; only the location is left open, because its regional factor changes the amount.

You need the configurator as soon as anything deviates from the basic configuration: memory, additional drives, RAID level, uplink, additional IPv4 addresses, operating system, term or quantity. All 17 models are stored there, and the price breakdown shows net, VAT and the first invoice before you confirm.

For a dedicated server: typically 90 minutes for in-stock items, up to 24 hours when built to order. Access data and IPMI access are provided via ticket, without a callback and without an appointment.

A VPS is ready: on average 35 seconds, guaranteed under 60 seconds. How much stock a dedicated model has in the location cluster is shown in the model matrix under the model name.

There is no minimum term: without selecting a term, the contract runs for one month and renews for another month at a time. With a monthly term, a one-off setup fee applies, depending on the model of the 17 Bare Metal configurations, from €65.54 to €2,299.99 net per server. It is listed in the price list, in the configurator summary and on the first invoice.

With a term of twelve or 24 months, the setup fee is waived, and the monthly amount decreases by 8% and 14% respectively. The term is an option in the configurator, not a prerequisite for the order.

You cancel in the customer account under "Services" on the respective server; this satisfies the text form requirement according to section 11 of the Terms and Conditions. The cancellation is scheduled for the end of the term, the server continues to run until then, and it can be withdrawn until then.

For a one-month term, a notice period of one day to the end of the term applies. Contracts with a 12 or 24-month term can be cancelled with a notice period of 30 calendar days to the end of the term, otherwise they are extended by twelve months. A VPS is billed hourly and can be deleted at any time; billing ends upon deletion.

Basic DDoS protection in the backbone, full IPMI and KVM access, basic hardware monitoring and standard support are included with every server, as is a private vRack port. CORE-R7 has no private network. Plus 1 × IPv4 + /64 IPv6 ex works.

Traffic is unlimited for all models in the included connection: outgoing traffic is neither counted nor billed in arrears there. An exception is the optional 10 Gbit/s connection for CORE-X3D, VAULT-176 and VAULT-308: it includes 20 TB of outbound traffic per month, every additional TB costs €1.00 net. What else is included is stated in the basic configuration further up on this page.

No. The basic amount stated in the catalogue applies to Frankfurt am Main. Each of the 5 locations carries a stored region factor that reflects local electricity, space and connection costs; none is currently above the basic amount.

The configurator calculates the factor as soon as you have selected the location. The entry price per series and location is shown in the table below the model matrix, each model per location on its series page.

Dedicated servers and VPS are in class C with 99.90% per calendar month — this corresponds to 43 min 12 s of permitted downtime for 30 days. It is measured at the server's uplink interface, not at your application.

If the commitment is not met, there is a tiered service credit. The exclusion list and the tiers are fully detailed in the SLA.

Reallocation counts, read errors and temperature trends feed into our monitoring. The threshold is below the point of failure, which is why we replace most drives while they are still working.

The replacement is a planned intervention with a short interruption, for which the server is shut down; we do not guarantee a hot swap across the board. The removed drive is physically destroyed and is never read out at any time.

Yes. The vRack is an isolated Layer 2 network across all locations — a separate network segment below the IP level, as if all servers were connected to the same switch. A server in Frankfurt am Main and one in Helsinki are in the same segment, without a public IP address.

Replication, cluster heartbeat and backups run over it and do not consume your included volume. Depending on the model, 1 to 50 Gbit/s are included; individual models can be expanded for an additional charge. The catalogue does not list more than 50 Gbit/s. CORE-R7 has no private network.

Yes, and usually without downtime: both lines are connected to the same private network, the data migrates over it. 14 VPS plans and the dedicated series are billed via the same account.

You operate the new server in parallel, switch over and delete the VPS afterwards — it is billed hourly, billing ends with the deletion. A contract change is not necessary for this.