We do not grant special conditions based on negotiation skills. The discount is determined by tier and order volume, both of which are on this page. If you need more than the highest discount tier, you will receive a framework agreement with a custom price list — and there are fixed thresholds for this as well.
All percentages refer to recurring net fees. Setup fees, domain fees, third-party licences and overage fees for traffic are excluded.
Programme 2026
The tier is reviewed annually. If you fall below a threshold, you keep the tier for another six months — we do not downgrade anyone in the middle of the financial year.
Entry with no minimum volume and no fee
Admission: Proof of business, no minimum volume
For companies with ongoing project business
Admission: €60,000 order volume per year, 2 reference customers
For operators who provide the first line of support themselves
Admission: €250,000 order volume per year, 5 reference customers, first line around the clock
| Feature | Registered | Silver | Gold |
|---|---|---|---|
| Discount cap | 12% on recurring net fees | 18% on recurring net fees | 24% on recurring net fees |
| Setup fees | No discount | 50% discount | Fully waived |
| Typical end customer margin | 8 – 15% | 15 – 25% | 25 – 35% |
| Support for you | Basic, initial response 8 h · dedicated partner channel | Business free of charge, initial response for priority 1 (P1) 2 h | Enterprise free of charge, initial response P1 30 min |
| Architecture consulting | Not included, bookable at €190/h | 8 hours per quarter included | 24 hours per quarter · named Technical Account Manager (dedicated technical contact) |
| Certification | 1 person “Associate” · online exam 90 minutes · free of charge | 2 persons “Professional” · practical exam 4 hours | 4 persons “Professional” and 1 person “Expert” |
| Lead sharing | None | Qualified leads in the region · 90 days project protection | Priority in the region · joint development · insight into the roadmap |
| Test credit | €50 per month | €250 per month | €1,000 per month |
| Marketing materials | Logo usage, data sheets, price list | €4,000 budget per year, 50% own contribution | €20,000 budget per year, 30% own contribution |
| White label | Not available | Panel under own domain, own logo | Complete: panel, email sender, invoice template |
| Payment terms | 14 days net | 30 days net | 30 days net, credit limit subject to credit check |
| Contract term | 12 months, renewal by 12 months each | 12 months, classification is reviewed annually | 24 months, with tier protection for 6 months |
The monthly order volume from recurring net fees across all sub-accounts is decisive. The actual discount is the lower value of the volume tier and the upper limit of your partner tier.
The classification is recalculated monthly based on the three preceding months. An increase takes effect immediately, a decrease only after three consecutive months below the threshold.
| Volume | Discount | Note |
|---|---|---|
| under €1,000 | 8% | From the first euro, no threshold |
| €1,000 to €4,999 | 12% | Upper limit of the Registered tier |
| €5,000 to €14,999 | 16% | Available from Silver |
| €15,000 to €39,999 | 20% | Available from Gold |
| from €40,000 | 24% | Highest list discount |
| from €150,000 | individuell | Framework agreement with custom price list, minimum 24-month term |
The main difference is not the discount, but who holds the contract, who invoices and who bears the risk of default. Switching between models is possible at the end of the quarter.
| Feature | Resale (reseller) | Managed operations (MSP) | Referral |
|---|---|---|---|
| Contractual relationship | Contract exclusively between partner and ENTRONYX CLOUD. The end customer has no contractual relationship with us. | Optionally to the partner or — in the agency model — directly to the end customer with administrative authority for the partner. | Contract between us and the end customer. The partner refers and assumes no operational responsibility. |
| Invoicing | Partner receives a consolidated invoice with a breakdown per sub-account and bills the end customer independently. | In the agency model, we bill the end customer directly, and the partner receives a recurring commission. | Entirely through us. The partner receives a service credit. |
| First line of support | First-line support lies entirely with the partner. Escalation to us via the partner channel. | Operations and first-line support with the partner. In the agency model, the end customer can additionally open tickets directly. | Entirely with us. |
| Remuneration | Discount by tier, end customer price freely calculable. | Discount model as with resale or 10% recurring commission in the agency model. | 8% of the net fees of the first twelve months, paid out after the third paid month. |
| Risk of default | The partner bears the risk of end customer default. The discount also compensates for this risk. | In the agency model, we bear the default risk, but the compensation is lower than the discount. | No risk for the partner, but also no ongoing revenue after the first year. |
| Suitable for | System houses and agencies that invoice anyway and want to manage the customer. | Managed service providers whose customers require a direct contractual relationship — for example, for compliance reasons. | Consultancies and individual consultants who want to recommend but not operate. |
Who holds the contract does not change who operates the platform. In all three models, operations and data processing remain with us — the end customer must therefore be able to list us in their record of processing activities, even if they never speak to us.
Operation · unchanged in all three models
A partner programme without obligations is a discount list. The following eight points are stated in the framework agreement; none of them are suspended in individual cases, because otherwise the commitments to all other partners would be worthless.
You will receive the complete contract with the discount schedule for review before signing — not as an extract and not only after a letter of intent.
Terms and Conditions| Reason | Deadline | Consequence |
|---|---|---|
| Volume threshold not met for three consecutive months | Status protection for 6 months | Downgrade by one tier for the following month |
| Certification of a person expired | Grace period of 60 days | Discounts are suspended until the certificate is provided |
| Violation of the brand guidelines | Request, 14 days | Withdrawal of logo usage, downgrade in case of repetition |
| Payment delay of more than 30 days | Two reminders | Block on new orders, running services remain in operation |
| Abuse from partner accounts not stopped | 48 hours after report | Extraordinary termination, end customers are taken over directly |
| Ordinary termination by the partner | 3 months to the end of the contract | End customers can switch to direct contracts without new setup |
Associate and Professional are free of charge for all partners, the Expert exam from Silver level. All three are valid for 24 months and can be refreshed in a shortened format. The learning material is publicly available in the documentation — there is no partner content behind a login.
Catalogue, ordering, subaccounts, billing. The exam to ensure someone can write a quote without having to ask questions.
Network, storage, Kubernetes and migration. Practical exam in a real environment, not a multiple-choice test.
Private Cloud, SAP nodes and disaster recovery. Additionally, an architecture discussion with a person from operations.
The same API as for direct customers, supplemented by subaccount management: create, set quotas, block, transfer. Every action carries the identifier of the acting person of the partner.
API referenceTerraform describes infrastructure as a text file and builds it from there. Our provider, the Terraform module for this platform, knows subaccounts as a separate resource. This allows a customer environment to be built entirely from a template and reused for the next customer.
TerraformHourly updated usage values per subaccount as JSON or CSV, plus the monthly invoice as a structured dataset for import into your own billing system.
White label and billingMaintenance windows, incidents and changes to subcontractors as a webhook — an automatic call to an address in your system — or as an email, optionally filtered by the locations where your customers are located.
Subscribe to notificationsWhite label means: the service bears your name, not ours. From the Silver tier, you can operate the customer panel under your own domain and with your own look and feel. From Gold, this also applies to the email sender and invoice template.
Available
The customer panel runs under panel.your-domain.com with a certificate that we automatically issue and renew. You simply add a CNAME record — a reference in the domain name system (DNS) of your domain.
Available
Your logo in the header and login area, two freely selectable accent colours, custom favicon. The layout itself remains unchanged so that updates work without your intervention.
Available
System messages are sent from noreply@your-domain.com. You add the SPF and DKIM records — the two DNS records that recipients use to verify the authenticity of the sender; we handle the delivery.
Available
PDF template with your letterhead, your payment terms and your tax number. Only from the Gold tier.
Available
Hourly updated usage data per sub-account as JSON or CSV for import into your own billing system.
Not possible
Not possible and not intended: ENTRONYX CLOUD must be named as a sub-processor in data processing agreements, privacy policies and the legal notice. The status page remains accessible at entronyx.cloud.
Five forms of collaboration that are not sales partnerships, and the rules the platform binds itself to. The five forms have one thing in common: they lead to something customers will find in the catalogue, on the network or in the documentation — and not just a logo on a slide.
Software
You provide a preconfigured image of your software — a ready-to-use system image that can be started directly as a server. We test it for boot behaviour, updatability and hardening, i.e. protection against attacks. Approved images appear in the configurator and can be rolled out via API and Terraform.
Testing free of charge · 15% revenue share for paid images · annual re-testing
Hardware
We validate the platforms from AMD, Intel and Ampere before adding them to the catalogue, report firmware error patterns to the respective manufacturer and measure the efficiency ourselves. Results from these measurements flow unchanged into our product descriptions, even if they contradict a marketing statement.
Test systems at location fra2 · measurement series published with details of the measurement method
Network
Direct connection to our backbone via leased wavelengths or cross-connects, i.e. direct cabling within a shared location. We answer peering requests within five working days; our policy is open and does not require a specific traffic ratio. The prerequisite is RPKI signing — the cryptographic evidence of who owns an address space.
AS204812 · PeeringDB maintained · MANRS principles implemented · RPKI signing mandatory
Consulting
For projects from 50 servers or 500 TB data volume, we provide technical support, test capacity and a designated contact. The lead with the customer remains with you.
Test capacity free of charge for the project duration, maximum 6 months · joint reference after approval
Research
Computing time quotas for university chairs and funded projects, access for courses and the supervision of theses in network and data centre operations. We conduct measurement series on energy efficiency together and publish them even if the result is unfavourable for us.
Quotas on request, allocated half-yearly · publication without reservation of approval · no exclusivity, no naming rights to the result
Standardisation
In a tender, what matters is what the platform is bound to. We therefore name the sets of rules we apply: EN 50600, the European standard for data centres, forms the basis of our location criteria; routing follows the MANRS principles of network operators. Partners can find location certificates, the list of subcontractors and the data processing agreement in the partner account without a request. Where we deviate from a set of rules, the deviation is in the documentation and not in a footnote.
Sets of rules named instead of claimed · deviations documented · certificates in the partner account without a request
Admission to the Registered tier is free of charge and without a minimum volume. An upgrade is possible at any time as soon as the thresholds are met for three consecutive months — you do not have to apply for it, we upgrade automatically.
Existing customers keep their account. The sub-account management is overlaid without touching ongoing contracts or moving resources.
Commercial register extract or business registration, contact for technical and billing matters.
Review within 2 working days
Framework agreement with discount schedule, data processing agreement (DPA) and brand terms of use. Electronic signature.
1 working day
At least one person takes the Associate exam. Learning material and exam are free of charge.
90 minutes, anytime
Partner account with sub-account management, test credit and access to the partner support channel.
Same day
From the Silver tier, we mention partners to interested parties — on request and never without consent. Revocation is possible without justification and without notice.
We do not sort partners by volume, do not sell highlighting and do not grant exclusive territories. Two partners in the same city are not a problem, but competition.
From Silver, a registered project is protected for 90 days. Registration includes the end customer, project and expected volume; confirmation arrives on the same working day.
Admission, classification and questions about the programme are handled via partner@entronyx.cloud — response within two working days. Conversely, if you are looking for a partner for a project, industry, task and location are sufficient for us; we will then name suitable companies, and no commission flows in either direction for this recommendation. All contact options
You will receive the framework agreement with the complete discount schedule for review before signing. If you are already a customer, you keep your account — the sub-account management is overlaid without touching ongoing contracts.
